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Responsibilities of a Network Control Technician

The ideal job role is to monitor, operate, manage, troubleshoot, and maintain the services related to data communication network and ensure it is accessible to all the system users. Additional work competencies include:

  • Supervise the company’s network systems.
  • Oversee local and wide area networks linked to various computer platforms, operating systems, network capabilities, and topologies.
  • Install network systems to maintain connectivity of systems and sources.
  • Monitor network issues and troubleshoot when necessary.
  • Actively look for network elements and alerts that can hamper quality.
  • Manage complex network systems, provide ongoing troubleshooting, and assist in performance problems.
  • Review daily tickets and ensure assigned cases are resolved in a timely fashion.
  • Respond, troubleshoot, and resolve assigned cases.


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